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A: Online registration opens for all 2014 camps at 9:00 AM on Tuesday, January 14th, and ends one week prior to your desired week of camp. (For example, registration for Summer ZooCamp Week 5, 7/14 – 7/18 will end at 11:59 PM on Monday, July 1st.) Please be aware that camp weeks may sell out before registration deadlines.
A: You are strongly urged to use the online method to register for camp as it will give you immediate knowledge of registration status and the greatest likelihood of getting the weeks you desire. If you don't have a home computer, you can access the internet at most public libraries.
A: You will need a credit card and an email address to make full payment through our Verisign-secured server, before receiving confirmation and important information about camp. Please have all your contact information, membership or new membership confirmation number (if applicable) and each camper's medical information (allergies, medications, medical conditions) on hand.
A: There is no maximum number of registrations per person; however it is highly recommended that you do not try to register more than a few children at a time as you run the risk of not getting all of them into the same week. It is also suggested to register Tadpole Academy first as they have a more limited number of spots.
A: No. Children must be registered by a parent, legal guardian or grandparent. Please do not register friends, neighbors, etc as this will make you the primary emergency contact and responsible for all medical and registration information. There is no way to change this.
A: No, payment in full is required at time of registration.
A: If the camp of your choice is sold out, please mail-in a registration form (print from online or request via phone) WITHOUT payment to be placed on a waiting list. There is no guarantee a space will become available. If a space does become available, the first person on the list will be contacted and given 12 hours to respond. If no response is received within 12 hours, the next person will be contacted.
A: Complete refunds minus a $25.00 processing fee will be given up to February 1, 2014 for Winter Camp; April 1, 2014 for Spring Camp; and June 1, 2014 for Summer ZooCamp. Absolutely no refunds will be made after these dates.
Due to the high demand for camp spaces, we must adhere to the above cancellation policy. If your child is enrolled & you must cancel after the above listed dates for any reason (including illness) your registration fee is non-refundable unless a child on the waiting list can fill the space. In the event the cancelled slot is filled, a $25.00 processing fee will be deducted from your refund.
A: Since the Roger Williams Park Zoo is a conservation organization, we do not send any camp information via mail. Your confirmation, newsletters, reminders and notices will be sent to your registration e-mail address. Please notify us if your e-mail address changes or if you are not receiving e-mails as this information is vital to your camper’s experience. Even if you have participated in ZooCamp previously, we strongly encourage you to read all camp materials as some information changes year to year.
A: No. Age requirements are not negotiable and are strictly enforced. Campers must fall within the specified age/grade category. Exceptions are made only for children with special needs and must be approved by the Manager of Family Programs.
A: In order to ensure that all campers receive age-appropriate opportunities, campers are grouped by age. Special requests to pair relatives or friends in the same group may be made at time of registration, but we follow strict guidelines on age ranges.
Requests are not guaranteed and no changes to groups will be made less than one week before camp. This includes during morning check-in.
A: Campers may be registered for one week of each theme of Tadpole Academy. Campers may be registered for one week of each Summer Adventures theme – a maximum of two weeks per summer. Campers may be registered for one week of Conservation heroes.
A: Unfortunately, due to different computer systems, program registration and membership must be done separately. If you become a member after registering for a program, a credit can be issued within two weeks by providing your new membership number to the program registrar at 401-785-3510 x 358.
A: For your safety, please do not remain in the zoo after dropping off your camper. Prior to the zoo opening, preparations are underway that require the zoo to be free of visitors. If you would like to visit the zoo, please enter through the main admission gate at 10:00 AM.
A: The ZooCamp staff consists of counselors of college age or older, assisted by counselors-in-training ages 14-17. ZooCamp staff is under the supervision of the Manager of Family Programs / ZooCamp Director, Jen Karow. To ensure high quality supervision, the camper-to-staff ratio is 6:1 or better. Tadpole Academy is led by Education Instructor Andrea Stein, assisted by one counselor-in-training age 14-17. Camper-to-staff ratio is 5:1 or better.
A: Most ZooCamps offer after camp care to meet the needs of working parents at a cost of $10/day per child. “After Camp” is available from the time camp ends until 5:00 PM Monday – Thursday. A late fee of $1/minute after 5:00 PM applies.
**Parents must inform camp staff at check-in if their child(ren) will be staying for Extended Day.
A: There will be ZooCamp Friday, July 4th. There will be camp on Monday, August 11th.
A: All ZooCamps are designed for children who can remain in a group setting without parental involvement. Throughout the day, please do not meet or follow your child’s tour group if out in the Zoo or in the park. This has become very distracting for our campers and is a safety issue.
A. All lunches are provided by Zoo concessionaire, Boston Culinary Group and must be pre-ordered. Some common allergens are found in lunch options and include:
Cheese pizza: wheat, flour, milk, soy
Turkey sandwich: milk, soy, eggs, wheat, flour
Hummus wrap: soy, wheat, flour
Macaroni & Cheese: wheat, egg, milk and soy
For additional allergen questions, please call 401-785-3510 x 352 prior to ordering. Sorry, no substitutions can be made with Boston Culinary Group lunch options.