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Common Questions

Membership – Just joined and have questions? For all membership related questions, email us at membership@rwpzoo.org or call (401) 785-3510 ext. 375

Discounts – Questions about Free Saturday for Providence residents, military, or other discounts? All our discounts are listed on our Discounts & Offers page. If you have questions, contact us at (401) 785-3510 ext. 316.

Frequently Asked Questions – We’ve tried to make sure to answer all your questions within the pages of our site, but some questions are asked so frequently, we thought we would gather them on our FAQs page for easy viewing.

Special Experiences – Looking for something extra special for your loved ones or a special occasion? Visit our Animal Encounters page to browse your options.

Request a Donation – To request a donation of daytime zoo tickets for your nonprofit organization’s fundraiser, please complete this online request form. We recommend a two month notice on requests.

Kids’ Birthday Parties & to Host an Event – Members get exclusive access to host kids’ birthday parties at the Zoo. We are the perfect backdrop for your company outing, bridal or baby shower, birthday party, family reunion, senior tour, and so much more! Learn more on our Host an Event page.


Department Contacts

Group Sales: gsales@rwpzoo.org (401) 785-3510 ext. 496

Human Resources: hr@rwpzoo.org

Membership: membership@rwpzoo.org (401) 785-3510 ext. 375

Education (for program registration information): programs@rwpzoo.org (401) 785-3510 ext. 358

Visitors Services: visitorservices@rwpzoo.org (401) 785-3510 ext. 316

PR & Media Relations: vscharfberg@rwpzoo.org (401) 785-3510 ext. 310

For all other questions, use the form below, and we will route your question to the relevant department.

Contact Us Form

For general inquiries, please fill out the form below. Your message will be reviewed by the appropriate department and we will make every effort to respond as soon as possible.
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